YourVoice.Now Summary
This bill would direct the secretary of veterans affairs to implement automated systems with callback functionality ...
Congressional Summary
Stuck On Hold ActThis bill requires the Department of Veterans Affairs (VA) to implement automated systems for their customer phone lines that inform callers of the expected wait time and that offer callbacks for wait times of more than 10 minutes. The VA must also issue guidance to reduce the average wait time to no more than 10 minutes.
Details
- Congress
- 119th
- Chamber
- House
- Status
- summarized
- Action
- Introduced in House
- Action Date
- 2025-11-10
- Date Added
- 2026-04-10